Phase 1: Data & Infrastructure

Microsoft Azure or Cloud environment active

ISO 27001 / GDPR data compliance verified

Core business apps (CRM/ERP) have API access enabled

PII (Personally Identifiable Information) scrubbing protocols defined for LLM safety

Data is centralized in a format ready for Vector Indexing (RAG)

Phase 2: Workflow Automation

Repetitive admin tasks identified (5+ hours/week)

Transcription tool integrated for meeting data

Customer support logic mapped for AI Agent use

Defined "Human-in-the-loop" approval process for AI-generated content

Phase 3: Governance & Strategy

Company-wide AI Acceptable Use Policy (AUP) drafted

Internal technical leads identified for AI management

Success metrics (KPIs) established for AI performance tracking

Operational budget allocated for LLM API/Token consumption

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